CX Consulting Services
No Matter your technology and customer requirements, we’ll strive to ensure you have the right customer experience design, strategy, and personnel to provide your customers with the experience your brand promises to deliver.
UCaaS and Contact Center Solutions
Clients looking to reduce cost, improve functionality and agility, are moving more and more to hosted environments. We can source the right solution for your company. Our tailored approach to learning about your specific needs for today, as well as tomorrow’s growth, ensures our clients pay for the solution that’s right for them. Let us help design a solution for your team.
Flexible, affordable and reliable voice services
The decision to migrate to the cloud isn’t a one solution fits all. Every company has different needs, time frames and budgets. All cloud providers are not the same and we can assist in navigating between providers to find the best solution for your needs. Managed services offers a unique opportunity for companies to have a team of industry experts working on your behalf. Whether you are looking at a one time project or an ongoing need, C-Lect can match you up with the experts you are looking for.
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C-Lect can help design and deploy a variety of Contact Center solutions. If you are looking to redesign or enhance how your customers are interacting with your brand, we have the expertise and partnerships to bring first class customer service to your company.
Contact center functionality, full SD-WAN integration
SD-WAN performance ensures your network can handle any customer connection or application quickly and effectively. We can help boost your internet connectivity with customized VoIP software and hardware, user interface upgrades, and improved mobile data speeds, allowing your team and your clients to reach you quickly wherever they’re located. Our cloud-based infrastructure enhancements are fully-redundant, secure against breaches, and scalable to your business’ needs at a moment’s notice. Contact us today to learn how we can best serve you.
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